{"id":7923,"date":"2026-09-21T08:22:31","date_gmt":"2026-09-21T08:22:31","guid":{"rendered":"https:\/\/jardinesvillaverde.com\/?page_id=7923"},"modified":"2026-10-19T10:19:41","modified_gmt":"2026-10-19T08:19:41","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/jardinesvillaverde.com\/en\/preguntas-frecuentes\/","title":{"rendered":"<p>Frequently asked questions<\/p>"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7923\" class=\"elementor elementor-7923\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-157bbeb e-flex e-con-boxed e-con e-parent\" data-id=\"157bbeb\" data-element_type=\"container\" data-e-type=\"container\" data-settings='{\"background_background\":\"classic\"}'>\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75f0fbb e-con-full e-flex e-con e-child\" data-id=\"75f0fbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21a7787 elementor-widget elementor-widget-heading\" data-id=\"21a7787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77c98dd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"77c98dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#siguiente\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-down\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M413.1 222.5l22.2 22.2c9.4 9.4 9.4 24.6 0 33.9L241 473c-9.4 9.4-24.6 9.4-33.9 0L12.7 278.6c-9.4-9.4-9.4-24.6 0-33.9l22.2-22.2c9.5-9.5 25-9.3 34.3.4L184 343.4V56c0-13.3 10.7-24 24-24h32c13.3 0 24 10.7 24 24v287.4l114.8-120.5c9.3-9.8 24.8-10 34.3-.4z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eae0327 e-flex e-con-boxed e-con e-parent\" data-id=\"eae0327\" data-element_type=\"container\" data-e-type=\"container\" id=\"siguiente\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-720da63 e-con-full e-flex e-con e-child\" data-id=\"720da63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15940b2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"15940b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\"}' data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What you ask us most<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53a402e elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"53a402e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":300}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecee79b elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ecee79b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":600}' data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These are the doubts that our guests pose the most before coming.<\/p><p>If you can't find yours, call us at <a href=\"tel:+34649414825\">+34 649 41 48 25<\/a> or write to us <a href=\"mailto:info@jardinesvillaverde.com\">info@jardinesvillaverde.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e341a2e e-flex e-con-boxed e-con e-parent\" data-id=\"e341a2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b3247e e-con-full e-flex e-con e-child\" data-id=\"9b3247e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db54942 elementor-widget elementor-widget-heading\" data-id=\"db54942\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where we are<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-013d045 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"013d045\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":300}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0352798 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0352798\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":600}' data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 12px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Where are the apartments Jardines Villaverde?<\/h3><p>Jardines Villaverde is in the C. del Sol, s\/n, of Villaverde de Pontones (Cantabria), a minute walk from the Cenador de Amos.<\/p><p>There are 10 apartments and studios in a house of 1884, with garden and heated saltwater pool. Somo Beach is an 11-minute drive (7 km) and Santander is 17 minutes (21 km).<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">How far are the beaches?<\/h3><p>The beaches of Somo, Loredo, El Puntal and Los Tranquilos are an 11-minute drive (7 km). Langre is 14 minutes (9.5 km) and Galizano is 13 minutes (11 km).<\/p><p>The beaches of Santander, the Sardinero and Los Peligros, are about 25 minutes by car (25 km).<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">How far is Santander Airport? What about Cab\u00e1rceno?<\/h3><p>Santander Airport is a 14-minute drive (18 km). Cab\u00e1rceno Nature Park is 17 minutes (21 km), as is the center of Santander.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8bed60b e-flex e-con-boxed e-con e-parent\" data-id=\"8bed60b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18ac889 e-con-full e-flex e-con e-child\" data-id=\"18ac889\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c10f0 elementor-widget elementor-widget-heading\" data-id=\"e7c10f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The stay<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e79c4b5 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"e79c4b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":300}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77a9eb9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"77a9eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":600}' data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:12px 0 10px;text-decoration:underline;text-underline-offset:4px;\">When is the pool open?<\/h3><p>The pool is open from May to mid-October, from 9:30 to 21:00. It is salt water, is heated to 28 \u00b0 and can be used by all guests.<\/p><p>Bath towels are for use inside the apartment, so bring a towel for the pool.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">What time is the entrance and exit? Is there a reception?<\/h3><p>Check-in is from 15:00 and check-out is until 11:00.<\/p><p>There's no reception. If it is closed when you arrive, call the mobile phone at the door and we will attend you right away. You can also check-in online before arriving, from the website menu.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">How many people fit in each apartment?<\/h3><p>The three studies (Los Locos, Los Peligros and Las Vistas) are for 2 or 3 people. Los Tranquilos is for 4 or 5 people, and the rest of the apartments are for 4 to 6 people.<\/p><p>If you are more than 5 people, call us: those reservations cannot be made directly on the web.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">What does the stay include? Is there wifi?<\/h3><p>All apartments have wifi and full kitchen. The rate includes sheets, towels and final cleaning.<\/p><p>For stays of 6 nights or more, cleaning with change of towels and bed linen is free. In shorter stays, an extra cleaning costs 30?. In the house there is a laundry with 2 washing machines and a dryer.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">Is there parking?<\/h3><p>Yeah, and it's free. There are 10 parking spaces at the door, one for each apartment.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">Can I charge my electric car?<\/h3><p>Yes, at night. In the parking there are 2 plugs to recharge the electric car with the portable charger of the car itself (slow charge). They are not recharging points, so you have to bring your charger.<\/p><p>You can recharge the car from 22:00 to 08:00, and the recharge has to finish before 08:00. Due to the management of the electrical power, it can not be recharged outside that schedule. It costs 5? per night and you have to let us know before.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-900dce0 e-flex e-con-boxed e-con e-parent\" data-id=\"900dce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9d6630 e-con-full e-flex e-con e-child\" data-id=\"b9d6630\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9be29cd elementor-widget elementor-widget-heading\" data-id=\"9be29cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Families, accessibility and standards<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5118c34 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"5118c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":300}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d99f492 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d99f492\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":600}' data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 12px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Do you have a cot, high chair and baby bath?<\/h3><p>Yes. We have cot, high chair and baby bath, at no cost.<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Is there an apartment adapted for people with reduced mobility?<\/h3><p>Yes, Langre. It has 50 m\u00b2, two independent rooms and private garden, for 4 to 6 people. Access to the pool is also adapted.<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Are pets allowed?<\/h3><p>No. Jardines Villaverde pet-free in any of its 10 apartments.<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Can you smoke?<\/h3><p>Smoking is not allowed inside the apartments or on the premises. There are smoking areas in the car park and in a garden area, next to the cabin.<\/p><h3 style=\"font-size: 20px; font-weight: 500; line-height: 1.35; margin: 40px 0 10px; text-decoration: underline; text-underline-offset: 4px;\">Until what time can you be in the garden?<\/h3><p>The garden can be enjoyed day and night until 00:00, when the lights go out and the facilities are closed. The pool is open from 9:30 a.m. to 9:00 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f0d137 e-flex e-con-boxed e-con e-parent\" data-id=\"3f0d137\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-290014b e-con-full e-flex e-con e-child\" data-id=\"290014b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec6ddc2 elementor-widget elementor-widget-heading\" data-id=\"ec6ddc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reservations and payments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-349b3e2 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"349b3e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":300}' data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee5bc21 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ee5bc21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings='{\"_animation\":\"fadeIn\",\"_animation_delay\":600}' data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:12px 0 10px;text-decoration:underline;text-underline-offset:4px;\">What is the minimum stay?<\/h3><p>The minimum stay is 1 night, although it may vary on specific dates. The booking system tells you when choosing the dates.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">When is the stay paid?<\/h3><p>The stay is paid upon departure. No deposit is required when booking.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">What is the cancellation policy?<\/h3><p>Cancellation is free up to 3 days before arrival. If you cancel in the previous 3 days, or do not show up without warning, a night is charged.<\/p><h3 style=\"font-size:20px;font-weight:500;line-height:1.35;margin:40px 0 10px;text-decoration:underline;text-underline-offset:4px;\">What are the advantages of booking on the official website?<\/h3><p>If you book on the official website and find your reservation cheaper elsewhere, call us and we will match the price.<\/p><p>With stays of 2 nights or more, the first day we give you a gourmet breakfast with local products. In addition, we welcome you with small artisan flavors selected for direct bookings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What you ask us the most These are the doubts that our guests ask us the most before coming. If you do not find yours, call us at +34 649 41 48 25 or write to us at info@jardinesvillaverde.com. Where we are Where are the apartments Jardines Villaverde? Jardines Villaverde is in the C. del Sol, s\/n, of Villaverde [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7923","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/pages\/7923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/comments?post=7923"}],"version-history":[{"count":5,"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/pages\/7923\/revisions"}],"predecessor-version":[{"id":8093,"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/pages\/7923\/revisions\/8093"}],"wp:attachment":[{"href":"https:\/\/jardinesvillaverde.com\/en\/wp-json\/wp\/v2\/media?parent=7923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}